Capriotti’s Sandwich Shop Welcomes Susan Harrison As Director of Supply Chain and Quality Assurance

Capriotti’s Sandwich Shop announced the hiring of Susan Harrison, who will join the team as Director of Supply Chain and Quality Assurance. Harrison brings over 13 years of experience in the quick service industry. In her new role, Harrison will handle procurement of food and nonfood items, as well as maintain the leading sandwich franchise’s 37 year long tradition of handmade subs with the highest quality ingredients.

Prior to joining the Capriotti’s team, Susan Harrison’s experience includes working with Caesars Entertainment and over 12 years of sales and purchasing with ARCOP Inc., the supply chain cooperative for Arby’s Restaurant Group. While with ARCOP, Harrison oversaw procurement for the brand’s over 3,600 restaurants and 18 distribution centers. During her time working with Arby’s, she saved the company an average of $2.6 million a year, with two product redesigns resulting in a savings of $1.8 million.

“Susan’s expertise at procurement for large and influential brands was extremely evident to us right away,” says Ashley Morris, Capriotti’s CEO. “She is a perfect fit for Capriotti’s, as we focus on expanding the brand while maintaining the extraordinary quality that our guests have come to love and expect.”

“I am looking forward to working with the Capriotti’s team as we explore new cost saving strategies,” states Harrison. “Capriotti’s has a very strong brand that historically aligns itself with key suppliers. I plan to play an active role in keeping this tradition by sourcing high quality product at a competitive price.”

Harrison will start her new position immediately. For information regarding Capriotti’s please visit

Capriotti's Sandwich Shop Welcomes Susan Harrison As Director of Supply Chain and Quality AssuranceFounded in 1976, Capriotti’s Sandwich Shop, is an award-winning sandwich shop that remains true to their 36 year tradition of slow-roasting whole, all natural turkeys in-house nightly. Capriotti’s fresh ingredients, homemade subs and unique menu items have won numerous accolades including being named one of the “10 Great Places for a Surprising Sandwich” by USA Today and is a recent winner of “Best of” awards in Delaware, Las Vegas, Dallas, Quad Cities, Eastern Shore and San Diego.  Capriotti’s cold, grilled and vegetarian subs, cheese steaks and salads are available at more than 80 company-owned and franchise locations in twelve states across the U.S. including: Arizona, California, Delaware, Florida, Iowa, Maryland, Massachusetts, North Carolina, Pennsylvania, Texas, Wisconsin and Nevada. Their signature sub, Bobbie, was voted “The Greatest Sandwich in America” by thousands of readers across the country and reported by  For more information, visit