Tag Archive | Karen Gaudet

New Book from the Lean Enterprise Institute Reveals How To Implement a Continuous Improvement Operating System in Quick-Service Restaurants

New Book from the Lean Enterprise Institute Reveals How To Implement a Continuous Improvement Operating System in Quick-Service Restaurants

In Steady Work, author and former Starbucks’ Regional Manager Karen Gaudet offers astute business guidance and a heartfelt personal story about how “Playbook,” a continuous improvement business system, revitalized the retailer during the global financial crisis and helped employees in Newtown, CT, get through the worst week of their lives.  […]

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