Tag Archive | leadership

Leadership Management: 7 Things to Improve

Leadership Management: 7 Things to Improve

You might use the words “leader” and “manager” interchangeably. After all, if you’re a great manager, aren’t you a great leader, too? Not necessarily! While management entails planning, coordinating, and keeping things running smoothly, leadership involves inspiring and motivating employees. Unsurprisingly, these traits work well together. The best managers are […]

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13 Tips to Better Manage Your Restaurant

13 Tips to Better Manage Your Restaurant

A successful restaurant starts with its leadership. As a restaurant owner or manager, you need to be constantly giving thought to how you can better manage your restaurant. Here are 13 tips to make sure that your restaurant’s management is in top shape. 1. Hire the right employees: Your staff, […]

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Teach Your Staff to Leave their Attitudes at the Door

Teach Your Staff to Leave their Attitudes at the Door

In the hospitality business, attitude is everything! All it takes is one negative interaction with a staff member in your bar or restaurant to prevent the guest from ever returning again. Sure, everybody has their good and bad days, especially those who work in the high-paced, stressful environment of a […]

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10 Things to Educate Your Servers About

10 Things to Educate Your Servers About

It doesn’t matter if your servers have waited on 10 tables or 10,000 tables—there’s always room to grow. Even the most experience server can still improve! Educating your servers is one important task that can help your restaurant provide better service. Here are 10 things you should make sure all […]

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Author Throws Down the Gauntlet to Bring Back Great Customer Service

Perry Ludy Follows His Award-Winning Business Management Book “Profit Building: Cutting Costs Without Cutting People”  with “No Lizards in My Shoes: How to Motivate Good People to Bring Back Great Customer Service,”  Taking a Fresh Approach While Providing Practical Tips to Dramatically Improve Customer Service in Any Business or Organization […]

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