Tag Archive | Restaurant Management

Roy's Restaurants Introduces Menu Changes Including Three New Entrees and Renewed Focus on Local Chef's Creations

Roy’s Restaurants Introduces Menu Changes Including Three New Entrees and Renewed Focus on Local Chef’s Creations

The new menu items combine the Hawaiian heritage and fusion cuisine the restaurant is known for Roy’s Restaurant, the upscale American restaurant that specializes in Hawaiian and Japanese fusion cuisine with a focus on seafood, steak and sushi, has introduced three new entrees that highlight sustainably sourced products ranging from […]

Read the full story

Posted in News

John Crawford Elevated To Chief Operating Officer Of Roy's Restaurants

John Crawford Elevated To Chief Operating Officer Of Roy’s Restaurants

Through collaboration with chefs, Crawford further elevates the cuisine at the fine dining favorite John Crawford, who joined Roy’s Restaurants in October as vice president of operations, has been promoted to chief operating officer effective immediately. “In the short time John has been on the team, the impact he has […]

Read the full story

Posted in News

Roy's Restaurant to Honor Retirement of Kobe Bryant Jerseys with $24 Misoyaki Butterfish and $8 Donation for Each Special Purchased to The Kobe & Vanessa Bryant Family Foundation

Roy’s Restaurant to Honor Retirement of Kobe Bryant Jerseys with $24 Misoyaki Butterfish and $8 Donation for Each Special Purchased to The Kobe & Vanessa Bryant Family Foundation

Leave it to Kobe Bryant to disprove the theory of two good to be true. And leave it to Roy’s Restaurant, owned by life-long fans of the Los Angeles Lakers, to honor the legend with a specially-priced signature dish and a donation to the Black Mamba’s main philanthropy, the Kobe […]

Read the full story

Posted in News

The Biggest Reasons Restaurants Lose Customers

The Biggest Reasons Restaurants Lose Customers

Let’s face it. Every restaurant at one point or another is dealt the reality of lost customers. And while it’s impossible to please every customer, every time, if you find your restaurant’s business declining, there’s probably a bigger issue to blame than just the slow economy, a couple of negative […]

Read the full story

Posted in News

20 Upselling Tactics that Work

20 Upselling Tactics that Work

No matter how great business is at your bar or restaurant, chances are you’d like to make more money. One of the easiest ways to do this is upselling, or convincing customers to upgrade their current purchase or buy more items. How can you use upselling tactics in your bar […]

Read the full story

Posted in News

17 Things a Restaurant Manager Should Never Do

17 Things a Restaurant Manager Should Never Do

Restaurant managers have a lot of responsibility…and of course, this can be a good thing or a bad thing! If you’d like to avoid making some of the biggest management mistakes, read on to find out what you should never do. 1.  Mistreat employees. If you’re unfair or unkind, it […]

Read the full story

Posted in News

Higher Wages Don't Have to Mean Higher Labor Costs

Higher Wages Don’t Have to Mean Higher Labor Costs

At Sales Temperature they understand the importance of lowering your labor costs as higher pay rates are mandated by new minimum wage laws.  With higher hourly labor costs, it’s becoming more and more difficult to maintain your profit margins. As a retailer you have to proactively manage your cost of […]

Read the full story

Posted in News

Behind the Scenes: How Restaurants Prepare for VIPs

Behind the Scenes: How Restaurants Prepare for VIPs

In 2013, the scourge of entitled Yelpers reached its peak when a man invented the “ReviewerCard” — a black credit card that allowed reviewers to have a “lifetime of upgrades” by scaring businesses into giving them good service. Don’t want to wait for a table? Flash a ReviewerCard. Feel like […]

Read the full story

Posted in News

How to Make Your Employees Brand Advocates

How to Make Your Employees Brand Advocates

You probably already know that your employees are your business’s greatest assets. In fact, they can make or break your business! But did you know that simply keeping your employees happy isn’t enough to make your business successful? If you really want your bar or restaurant to be the best […]

Read the full story

Posted in News

How to Set Your Restaurant Apart from the Competition

How to Set Your Restaurant Apart from the Competition

Every restaurant faces intense competition. Restaurant owners need to constantly find new ways to raise the bar and exceed customers’ expectations. Here’s how to differentiate yourself from your competitors. Know the competition: To differentiate your restaurant from others, you need to be intimately familiar with the competition. Follow what your competitors […]

Read the full story

Posted in News

How to Partner With Other Businesses to Grow Your Restaurant

How to Partner With Other Businesses to Grow Your Restaurant

Teaming up with other businesses may seem counterintuitive—after all, don’t you want all of your customers’ attention to be on you? But partnering with another company is actually a great way to build your business and expand your customer base. The secret lies in which businesses you choose to partner […]

Read the full story

Posted in News

Leadership Management: 7 Things to Improve

Leadership Management: 7 Things to Improve

You might use the words “leader” and “manager” interchangeably. After all, if you’re a great manager, aren’t you a great leader, too? Not necessarily! While management entails planning, coordinating, and keeping things running smoothly, leadership involves inspiring and motivating employees. Unsurprisingly, these traits work well together. The best managers are […]

Read the full story

Posted in News

Why Managing Customer Complaints Before They Leave Your Restaurant is a Must

Why Managing Customer Complaints Before They Leave Your Restaurant is a Must

Even if your restaurant is successful, chances are you’ll have an unhappy customer every once in awhile. Maybe someone didn’t get what s/he ordered, wasn’t happy with his/her service, or had to wait too long for his/her meal. Whatever the problem, many customers don’t keep quiet about your restaurant’s mistakes. […]

Read the full story

Posted in News

Common New Management Mistakes to Avoid

Common New Management Mistakes to Avoid

Being a new bar or restaurant manager can be exciting, but it’s also a little scary! With so many new responsibilities, most people make a mistake or two along the way. However, by checking out the following tips, you can make sure you avoid some of the most common pitfalls […]

Read the full story

Posted in News