Teach Your Staff to Leave their Attitudes at the Door
In the hospitality business, attitude is everything! All it takes is one negative interaction with a staff member in your…
Tag: Restaurant Management
13 Things That Can Cause Slow Nights at Your Bar
Your bar is open, your drinks are ready, and your bartenders are ready to serve…but where are your customers? Although…
Restaurant People Report 3/09/15
East Coast Wings & Grill recently named Stacey Kane as Vice President of Marketing. With more than 20 years of…
10 Things to Educate Your Servers About
It doesn’t matter if your servers have waited on 10 tables or 10,000 tables—there’s always room to grow. Even the…
6 Tips to Increase Pickup Orders at Your Restaurant
Your customers are busy people. If they’re going to order a meal from you, they need it to be as…
4 Tried and True Ways to Increase Repeat Customers for your Bar or Restaurant
In the bar and restaurant industry, what’s more valuable than new customers is the ability to turn them into long-term,…
The Power of a Happy Customer
Of course you want your bar or restaurant’s customers to be happy. That’s why you work so hard to make…
Every Restaurant’s Unsung Hero
Most diners think that the managers, servers, or cooks act as the backbone of the restaurants they frequent. However, very…
10 Time Saving Marketing Tips for Your Bar
Marketing your bar can be its own full-time job…but, unfortunately, you don’t have an unlimited amount of time! You can’t…
10 Clever Hacks for Boosting Bar Business
Whether your bar is thriving, on shaky ground or somewhere in between, every bar owner is constantly on the lookout…
6 Easy Ways to Exceed Customer Expectations in your Restaurant
While all restaurant owners and managers strive to exceed their guests’ expectations, sometimes amidst the chaos of running their restaurant…
6 Things to Do During a Slow Bar Shift
If every shift is busy, chaotic and clad in sales – stay where you’re at for as long as you…
8 Ways to Make Your Restaurant Family Friendly
When a family comes into your restaurant, how do you and your staff react? Are you already annoyed, anticipating the…
Feeling Stressed as a Restaurant Manager? 10 Tips for Delegating
Are you a bar or restaurant manager who’s feeling stressed? Maybe you’re working 60 hour (or more!) weeks. Maybe you’re…
5 Ways to SMASH Your Competition
You know you’re not the only bar or restaurant in your neighborhood. There are probably plenty of places near you—some…
Restaurant Management: How to Balance Your Time
Restaurant managers are pulled in so many different directions – front of the house, back of the house, customer needs,…
How to Protect Your Restaurant’s Online Brand
Have you checked out what customers are saying about your restaurant online? There are probably plenty of good comments from…
6 Easy Ways to Reduce Your Restaurant Costs this Summer
Restaurant margins are notoriously slim, making it essential for restaurants to constantly devise new ways to keep their costs under…
The Secret to Creating an Awesome Atmosphere at Your Bar
Is your bar struggling to succeed? Are customers failing to come back and you don’t know why? Are other bars…
4 Surefire Ways to Increase Liquor Sales
Increasing your liquor sales is one of the best ways to increase your bar’s profits. Of course, that’s easier said…
3 Best Ways to Boost Bar Sales
So you want to increase sales at your bar (and who doesn’t?) but you don’t know where to start. Although…
Customer Retention Ideas You Can Take to the Bank
Every restaurant owner today knows that the ability to maintain a steady flow of loyal, returning customers is worth its…
Why a Bad Culture and Atmosphere could Sabotage Your Bar
If you look through lots of one-star Yelp reviews, you’ll see many of the same things coming up over and…
What Customers Dislike Most About Bars
Understanding what your customers want is an important first step to making your bar more profitable. When it comes to…