Tag Archive | Twitter

Wendy's Twitter Account Is Full of Frosty Comebacks

Wendy’s Twitter Account Is Full of Frosty Comebacks

Running a company’s Twitter account isn’t an easy task. People who tweet at you are frequently angry — sometimes for good reason, sometimes because they’re just spoiling for a fight. Every social media manager has dreams of tweeting back the sick burns they mutter to their co-workers. Well, Wendy’s (WEN) […]

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Restaurant Trends: All the World's a Social Media Stage

Restaurant Trends: All the World’s a Social Media Stage

By Bruce Hakutizwi BusinessesForSale.com Every restaurant dish has the potential to become a star of the social media stage. According to the food research firm Technomic, one of the biggest restaurant industry trends is that dining out is becoming a “staged event”–each dish prepared with the camera phone and immediate […]

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The Camera Culture and Restaurants: Tips to Make Your Plates Picture-Worthy

The Camera Culture and Restaurants: Tips to Make Your Plates Picture-Worthy

In today’s digital, social and image-sharing culture, it’s never been more crucial to make sure that the dishes coming out of your restaurant’s kitchen are picture-worthy. For example of what not to do, Pete Wells, restaurant critic for The New York Times, recently published a column, Your Eyes are Happier […]

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Twitter Used to Track Restaurant Food Poisoning Complaints

Twitter Used to Track Restaurant Food Poisoning Complaints

The Chicago Department of Public Health has developed a unique program using Twitter to track Chicagoans complaining about food poisoning from local restaurants in order to launch surprise health inspections on city restaurants. Starting last year, the Chicago Health Department contracted with a developer to create a Twitter app that […]

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Majority Of Negative Restaurant Tweets Made While Customers Still At Restaurant

Majority Of Negative Restaurant Tweets Made While Customers Still At Restaurant

If you could reverse a negative review about your restaurant while the diners were still seated at their table, would you jump at the chance? New insight from industry experts shows that it’s likely possible when you spend the time to closely monitor mentions of your restaurant’s name on Twitter. […]

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Starbucks Launches “Tweet-a-Coffee”; Encourages Spontaneous Gifting on Twitter

Starbucks today launched a new way for customers to send the thoughtful gift of Starbucks coffee through the tweet-a-coffee program. Customers in the U.S. can now simply sync their Starbucks account to their Twitter account and tweet to @tweetacoffee and the Twitter handle of the gift recipient, which will then send the recipient a $5 digital eGift. Customers […]

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How Restaurants Can Use Social Media Effectively

Although many restaurant owners are aware of the importance of using social media platforms, it seems that measuring the results gained by their work is a harder task. The benefits may not immediately mean a direct increase financially for a restaurant but instead raising brand awareness in the community or […]

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Eating as a Digital Branding Experience: Heardable Unveils The Top 100 Restaurant Chains in America

Today Heardable, Inc., (http://heardable.com), the standard for measuring online brand performance, answers the question: Does a full-service menu equate to a full-service brand? Heardable profiles the online strengths (and weaknesses) of The Top 100 Restaurant Chains in America in its latest research report. Chili’s earns the #1 position in a […]

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Burger Wars: Burger King Reigns on Facebook While McDonald’s is the Biggest Mac on Twitter

Over the past fifty years, fast food chains have redefined the American dining experience. In the age of social media, public scrutiny is at an all time high, and these restaurants have a new opportunity to connect with and understand the interaction between fans and fast food. Unmetric, the leading […]

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Revinate Launches Comprehensive Social Media Solution for Restaurants

Revinate, the next generation of guest satisfaction, today announced the availability of its much anticipated restaurant solution. This innovative new solution for restaurants leverages Revinate’s experience as the leading social media solution for thousands of hotels worldwide.  Now, restaurant brands, management companies, owners and operators can benefit from the powerful […]

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For Restaurants, Social Media Is About More Than Just Marketing

Social media certainly has its benefits for those who love dining and drinking. From free drinks for Foursquare checkins, to Twitter notifications about happy hours, to Facebook messages about free food, there’s always something tasty happening online. But the social web offers a lot more than just discounts and deals […]

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Half of Restaurant Owners Proclaim, “Social Will Never Work”

A recent survey by MustHaveMenus a provider of restaurant menu templates, revealed that nearly half of the 1,300 restaurant owners, managers and caterers that were polled, do not use social media to attract customers to their eateries. While social media usage among restaurateurs is growing, a large percentage of eating […]

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Restaurants and social media

  Recently, Montrealer John Hartupee and his girlfriend headed to New York City for a foodie week-end. “Burger King in the airport waiting for my flight to NYC. I’ll consider this my amuse-bouche for Eleven Madison Park!” he tweeted. When he got to Eleven Madison Park (has four stars from […]

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Canlis at 60: Best Use Of Twitter by a Restaurant EVER

Twitter, people keep telling me, has become a vitally important tool for restaurants to keep in touch with their fans, their friends and their regulars. I follow maybe 50 different local restaurants on Twitter. 50 or 60, plus some of the bigger out-of-state operations, a few from back in Denver, […]

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