Wendy’s Adds Automation to the Fast-Food Menu



Wendy's Adds Automation to the Fast-Food Menu

Wendy’s Co., home of the old-fashioned burger, is serving up something cutting-edge: self-service ordering kiosks.

The Dublin, Ohio-based fast-food company is adding machines to at least 1,000 restaurants, or about 15% of its stores, by the end of the year. Wendy’s began installing these kiosks last year, enabling diners to order without help from behind-the-counter workers.

Wendy’s is joining other eateries that are marching toward automation for at least some of the dining experience.

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