Waitbusters, LLC is a huge proponent of Voice of Customer (VOC). In fact, the company lives, breathes and prides itself on knowing its restaurant partner owners by name.
During the past three months of our VOC zoom webinars, there’s been a common theme/request. Our restaurant partners expressed concerns that they are spending significant cash on Google, email and social media ads, but have no idea what their ROI is. Waitbusters’ CPO, Shane Gau, reiterated this problem, saying, “If you cannot track sales, unless it is a pure branding play, you’re just gambling or explicitly throwing money away.” Tools out there like Google Analytics and Facebook link tracking show you the traffic that’s been driven to your website, but that’s just not enough.
Whether $10, $100 or $1000 is spent on an ad campaign, the customer should know with certainty if it generated any sales and which campaign produced the most sales and the highest check average. With Waitbusters’ new Sales Source feature, operators can do all of this.
With the Sales Source feature, operators can:
- Track if their campaigns are working at all and immediately see the ROI
- Track which campaigns are driving the most conversions (A/B testing)
- Track which campaigns are generating the highest check size
This is just another way Waitbusters is helping restaurants not just survive but thrive. A video overview of the product is shown here: https://youtu.be/l5GUDe6M3s4.
Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Waitbusters Dining solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers.
Waitbusters Digital Dining provides:
- Call Concierge
- Online Ordering & Commission Free Delivery
- Contactless Dine In
- Delivery As a Service
- Wait Line, Reservation & Table/Server Management
- Social Media Marketing
- Loyalty Program
- SMS Text Message Marketing
- Delivery Driver Logistics
E-mail firstname.lastname@example.org to schedule a demo or check out www.waitbustersdining.com.
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