For the third straight year, Chick-fil-A and In-N-Out hold the top two spots on Sandelman’s prestigious Awards of Excellence. The awards recognize the restaurants with the highest overall ratings and individual attribute ratings across all media markets fielded throughout the year.
The restaurants that made the top 10 include a variety of long-time legacies, regional favorites, and local legends.
Top Ten Quick-Service Restaurant Chains
(Ranked by Percent Rating Their Overall Experience “Excellent”)
| 1 - 2 - 3 - 4 (tied) - 6 - 7 - 8 (tied) - 10 - | Chick-fil-A In-N-Out Portillo's Giordano's Pizza & Raising Cane’s Torchy's Tacos Burgerville Habit & MOD Pizza Whataburger | 62% 60% 55% 54% 52% 51% 50% 49% |
Giordano’s and MOD Pizza found their way into the top 10 after no pizza chains were represented a year ago, and the burger segment is featured the heaviest with the presence of In-N-Out, Burgerville, Habit and Whataburger all breaking into the top 10.
Sandelman’s Quick-Track study monitors over 200 quick service restaurants on 20 aspects for food, service, value, facilities, and affinity. Follow Sandelman on Twitter @SandelmanInc and #AwardsofExcellence to see the winners for individual attributes, including taste and flavor of food, value for the money, speed of service, and much more.
For more information, please contact Clay Raymer at clay@sandelman.com or (888) 897-7881, ext. 2.