Tag Archive | Empathica Local

Smashburger Accelerates Customer Satisfaction with Empathica Local

Empathica Inc., a leading provider of Customer Experience Management (CEM) solutions to more than 200 of the world’s most respected brands, announced today that it has equipped restaurant chain Smashburger with the means to attain a full 5.5 percent increase in guest satisfaction just two months into Smashburger’s implementation of […]

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