Never before has innovation been as essential to running a successful quick-serve restaurant concept.
During what has turned out to be the most daunting recession in our nation’s history, innovation has been the driving force for the concepts that are beating the odds.
Often, the inspiration for innovation comes from the top, and that certainly holds true for the following leaders, who were selected from a wide-ranging list of successful operators.
These chain executives are making a tremendous difference in the quick-service industry, both inside and outside of their own brands.
They inspire their thousands of employees to improve products, services, or operations, and, as a result, are making a difference in their customers’ lives.