Tag Archive | waiter

20 Things Your Service Staff Should NEVER Do

20 Things Your Service Staff Should NEVER Do

Owners and managers are sometimes blinkered as to the actual experiences being had by their customers as they delegate more and do the “top level” thinking. With this in mind, now is a good time to sit down with your staff and remind them of this list of 20 things […]

Read the full story

Posted in News

Danny Meyer To Banish Tipping And Raise Prices At His N.Y. Restaurants

Danny Meyer To Banish Tipping And Raise Prices At His N.Y. Restaurants

In mid-November, diners at the New York restaurants Gramercy Tavern and The Modern may notice something new on their menus: higher prices, across the board. Why? Because the man in charge of those and 11 other celebrated eateries is doing away with tipping. Danny Meyer, the CEO of Union Square […]

Read the full story

Posted in News

U.S. Restaurants Experiment with No-Tipping Policies

U.S. Restaurants Experiment with No-Tipping Policies

Restaurant owners, customers and staff have long railed against the tyranny of tipping, but like a love affair gone bad, it has proved difficult to quit. Now, prompted by a spurt of new minimum wage proposals in major cities, an expanding number of restaurateurs are experimenting with no-tipping policies as […]

Read the full story

Posted in News

Severs Earn Better Tips with This Training Method

Servers Earn Better Tips with This Training Method

Servers know that the key to unlocking better tips is to provide amazing customer service. But, food allergy guests are looking for a special type of service and experience. Without understanding how to deliver on this, guests often express their lack of satisfaction with lower gratuities. Being prepared with the […]

Read the full story

Posted in News

wait(er) Magazine Now on iTunes

Digital magazine wait(er) Magazine has just released its fourth issue on Apple iTunes, making its unique perspective from restaurant service workers available to a wider audience. “After quietly publishing three issues on the Internet and for the Amazon Kindle digital platform, we decided it was time to reach out to a […]

Read the full story

Posted in News