Why Managing Customer Complaints Before They Leave Your Restaurant is a Must
Even if your restaurant is successful, chances are you’ll have an unhappy customer every once in awhile. Maybe someone didn’t…
Tag: customer complaints
How to Quickly and Quietly Handle Customer Conflict
Unfortunately, your customers aren’t always going to be happy. Customer complaints are just an expected part of the job! But…
Majority Of Negative Restaurant Tweets Made While Customers Still At Restaurant
If you could reverse a negative review about your restaurant while the diners were still seated at their table, would…
Restaurants Stay Engaged by Capturing Customer Feedback
Every restaurant evaluates its performance around its customers and their satisfaction. Happy customers spread the good word about your service…
Hospitality Defender Announces New Solution for Restaurants and Hotels Looking to Reclaim Guests Who Have Posted Negative Reviews Online
New reputation management tool allows businesses in the hospitality industry to effectively monitor major review sites and win their guests…