Restaurant Industry Outlook Continues to Improve
Fueled by improving sales and traffic levels and growing optimism among restaurant operators, the National Restaurant Association’s comprehensive index of…
Chick-fil-A has deep roots in faith, true grit
S. Truett Cathey, the 89-year-old founder of the Chick-fil-A restaurant chain, grew up in Atlanta, where his first business venture…
For Jobless Chefs, a Helping Hand
On a recent Thursday night, after most of the dinner crowd had left, Bernard Ros, the owner and chef of…
Chefs of the Future, Part II: Room at the Inn
You know that big, hot restaurant that opened up a few months ago downtown? The one that all [insert your…
Grilled Cheese and Tomato Soup Make a Comeback
It has all the qualities of classic comfort food: a steaming mug of sweet tomato soup served with a sandwich…
Donatella Arpaia Is Putting Chef’s Whites Over Her Prada
CLICKETY-CLACK. Here was Donatella, coming through, charging into her new $2.5-million restaurant construction site. Donatella, nervelessly pushing past the yellow…
World’s 50 best restaurants list released
Danish cuisine reigns supreme, according to the some of the planet’s most prominent eaters. S. Pellegrino’s annual “World’s 50 Best…
Noma Named World’s Best Restaurant, Finally Toppling El Bulli
Noma’s victory at the S. Pellegrino World’s 50 Best Restaurants last night is a triumph both for the Copenhagen eatery…
Table by table, restaurants gain ground
It took more than a year, but American diners are coming out of hiding, starting to splurge on everything from…
Flavors fade as we age, but there are ways to compensate
The table is set for company: Villeroy and Boch china, Hepp silverware, fresh flowers in a crystal vase. The wait…
With Martha’s help Emeril going strong 20 years on
Nearly 20 years after Emeril Lagasse begged, borrowed and scrounged every penny he could to open his own restaurant, the…
New Trend Is Giving Breakfast a Bun For Its Money
According to a leading research firm, breakfast sandwiches are now the fourth most ordered food item in restaurants, after pizza,…
Lamb racks up fans with new cuts, hip new attitude
There are fashions in meat, as in all things, but… Are you ready for lamb bacon? That’s just one of…
Chenee Capuyan Wins “Voice of McDonald’s” Global Singing Competition
Chenee Capuyan, a McDonald’s restaurant employee from Davao Del Sur, Philippines, stunned celebrity judges and an audience of more than…
How to Kill Your Restaurant’s Business Fast
Why did the downtown restaurant close? The downtown restaurant opened about a year earlier. I wasn’t surprised that it closed.…
How Viral Marketing Can Work For Your Restaurant
Whenever we decide to run an e-mail marketing campaign, we tend to agonize over the content and how to maximize…
The Restaurant Manager’s Handbook
The multiple award-winning Restaurant Manager’s Handbook is the best-selling book on running a successful food service. Now in the fourth…
Anthony Bourdain – No Reservations – Into the Fire
Anthony Bourdain has been away from Brasserie Les Halles, where he last worked as a chef nearly a decade ago.…
Growing Profits in a Shrinking Economy
While a lagging economy can offer a great excuse for a downturn in sales, you still have to ask the…
How to Prepare for a Health Inspection
Without a health inspection, your restaurant could fall victim to a foodborne-illness outbreak that could ruin your establishment's reputation and…
The Importance of Complaints
As a young operator, I always hated complaints. Complaints often seemed like a personal affront. I tried very hard…
Management Accountability
All too often we hear managers say things along the lines of "My store would be successful, if it weren't…
Email Marketing Keeps Customers in Constant Contact
There’s no question about it: If you own a restaurant, you want repeat business. Consistently serving good food and providing…
A Successful Restaurant Business Plan
Having your own restaurant is one of the most fulfilling and enjoyable business ventures. Food is a renewable commodity. This…